Frequently Asked Questions

Frequently Asked Questions

The Alpe d'Huez ski area

What is
the altitude of Alpe d'Huez?
The resort of Alpe d'Huez is located at an altitude of 1,860m and has a summit, the Pic Blanc, which reaches 3,330m above sea level . The southern exposure of the area and the fresh mountain air guarantee you a total change of scenery in the heart of the Alps!
What to do
in Alpe d'Huez in summer?

Hiking, trekking, mountain biking, paragliding or even tobogganing on rails equipped with a virtual reality helmet, Alpe d'Huez and its 300 days of sunshine a year guarantee you an ideal environment for your summer activities . The opportunity for an excursion in the heart of nature to discover or rediscover the mountains in a different way .
Alpe d'Huez ski area: what dates for the 2022-2023 winter season?
The Alpe d'Huez ski area, as well as the various ski lifts on the site will be accessible from December 3, 2022 to April 23, 2023 . With a snow guarantee and mythical slopes, the island in the sun promises you an exhilarating new season to enjoy the joys of winter sports.

Station accessibility

How
to get to Alpe d'Huez?

In order to guarantee its accessibility, many transport and connecting lines have been set up by the station. By train, car or shuttle, you can count on a varied offer to get to the Sun Island with ease.

See our " How to come to Alpe d'Huez " page for more information.
Where to park in Alpe d'Huez?
There are 4 covered car parks in the different districts of Alpe d'Huez. You can find the list and location of these on our " Parking " page to park easily on your arrival. 

Your reservation in Alpe d'Huez

What documents should be kept in case of a problem?
When booking, we invite you to keep the order number , as well as the summary of your transaction . In case of loss or malfunction, you will be able to quickly communicate the references of your file for a solution as soon as possible.

This data will also be communicated if you are the victim of an accident and that insurance was taken out at the same time as the package.

What to do without booking confirmation ?

Despite the absence of a confirmation, your reservation has been validated. Before making a new order, it is therefore advisable to check with our services the actual status of your first request. You can send us your file references or any other questions directly by email , from our contact form .